Legal

Money Back Policy

Last Revised: Jan 10, 2025

15-Day Money Back Guarantee

At Delivery Malls, we want you to be completely satisfied with your purchases. That’s why we offer a 15-day money back guarantee on all eligible items.

What can be returned?

You can return any item purchased on Delivery Malls within 15 days of delivery for a full refund, excluding original shipping costs.

What items are not eligible for return?

  • Items that have been opened, used, or damaged after delivery
  • Items that are not in their original packaging
  • Items that are specifically marked as non-returnable on the product page

How to return an item

To return an item, please follow these steps:

  1. Contact our customer service team by email at info@deliverymalls.com or by phone at Contacts page within 15 days of delivery to request a return authorization.
  2. Once you have received a return authorization from our customer service team, please pack the item securely in its original packaging.
  3. Ship the item back to us at the following address:
    –Will be added soon —
  4. Please include a copy of your packing slip or receipt with your return.
  5. We recommend that you insure your return shipment for the full value of the item.

Once we receive your returned item, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.
Please note that you are responsible for the cost of return shipping.

We reserve the right to modify this return policy at any time without prior notice.
By shopping on Delivery Malls, you agree to the terms of this money back guarantee.

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